Delivery & Return
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If you need more information or have any questions, our customer service team is available to assist you.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
MarketBaazar Return and Refund Policy
1. Introduction
At MarketBaazar, we are committed to customer satisfaction. If you are not completely satisfied with your purchase, we are here to help. Our return and refund policy ensures that your shopping experience is secure, fair, and hassle-free.
2. Return Conditions
2.1. Return Period
Customers have up to 30 calendar days from the date of receipt of the product to request a return.
2.2. Product Conditions
To be eligible for a return, the product must meet the following conditions:
- In its original packaging, undamaged.
- No signs of use, wear, or alteration.
- Accompanied by all accessories, manuals, and invoices.
2.3. Non-Returnable Products
The following items are not eligible for return:
- Customized or made-to-order products.
- Perishable items or products with limited shelf life.
- Items on sale or clearance.
- Gift cards and downloadable software products.
3. Return Process
3.1. Return Request
To initiate a return, please contact our customer service team at support@MarketBaazar.com with your order number and reason for return. Our team will guide you through the process.
3.2. Return Shipping
The customer is responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3.3. Inspection and Approval
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your return. If your return is approved, we will process your refund.
4. Refunds
4.1. Refund Method
Refunds will be processed through the original method of payment. It may take 5-10 business days for the refund to appear in your account, depending on your payment provider.
4.2. Partial Refunds
In certain situations, only partial refunds are granted (if applicable):
- Items with obvious signs of use.
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
4.3. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [customer service email].
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at support@MarketBaazar.com.
6. Contact Information
If you have any questions about our return and refund policy, please contact us:
Email: support@MarketBaazar.com
Phone: (55) 5 5555-5555
7. Changes to This Policy
MarketBaazar reserves the right to update or change this policy at any time. Any changes will be posted on this page.
Effective Date: [Effective Date]